{"id":3035,"date":"2025-03-04T15:59:09","date_gmt":"2025-03-04T14:59:09","guid":{"rendered":"https:\/\/www.civitfun.com\/blog\/?p=3035"},"modified":"2025-04-02T16:12:58","modified_gmt":"2025-04-02T14:12:58","slug":"how-civitfun-online-check-in-work","status":"publish","type":"post","link":"https:\/\/www.civitfun.com\/blog\/en\/how-civitfun-online-check-in-work\/","title":{"rendered":"How does Civitfun’s Online Check-in work?"},"content":{"rendered":"\t\t
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Civitfun\u2019s Online Check-in<\/b> is a solution that allows hotels and accommodations to digitalize their guest registration process at the beginning of their stay.<\/span><\/p>

If your hotel doesn\u2019t yet offer online check-in, keep in mind that having digitalized processes is now essential to comply with regulations and free up time from manual tasks. This way, your team can focus on delivering better service and managing other key aspects of the business.<\/span><\/p>

For hotels using Civitfun\u2019s online check-in, <\/span>guests can complete the process in just a few minutes from any device, anywhere<\/b>.<\/span><\/p>

If you’re unsure about what online check-in is, we explain everything in this post about the hotel check-in process.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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For <\/span>guests<\/b>, being able to check in online is becoming increasingly important, as it saves time and can be done from anywhere, on any device.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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For <\/span>hotel staff<\/b>, online check-in is crucial for streamlining operations, reducing wait times at reception, and enhancing guest satisfaction.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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How Civitfun\u2019s online check-in works step by step from the guest\u2019s perspective<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Access the online check-in<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Start the online check-in process from the link received. This link is <\/span>usually received via email<\/b> from the hotel if the reservation has been made directly, or through a third party such as a tour operator, travel agency or online booking platform. It can also be available on the hotel’s website with a button to check-in online or even from their app.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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2. Enter your reservation details <\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Provide booking information, such as your name, check-in date, and confirmation number. You can find the confirmation number in the email sent when you made your reservation. <\/span><\/p>

\u2605 Civitfun\u2019s OCR scanner<\/b><\/p>

\u00a0Scan your ID directly from your device to speed up this step. Don\u2019t worry, the tool does not take a picture of your document! It simply <\/span>reads the data to auto-fill the form<\/b>. You only need to review and complete the remaining fields, saving valuable time.<\/span><\/p>

Do you have any doubts about ID data and documents? Check out this post to learn why hotels in some countries require guest documentation<\/b><\/a> and what they can do with it..<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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3. Sign the documents digitally <\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Review the legal documents of the accommodation and sign the check-in form digitally and online, avoiding doing it on paper at the reception desk.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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4. Personalize your experience (optional) <\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One of the advantages of Civitfun\u2019s online check-in is the ability to customize your stay. If enabled by the hotel, you can <\/span>select room preferences, upgrade<\/b> for a small fee, or even request <\/span>additional services<\/b> such as transportation, excursions, or culinary experiences at your destination.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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5. Pay the reservation and tourist taxes (optional)<\/b><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Optionally pay your reservation and\/or tourist taxes thanks to Civitfun’s integrations with payment gateways. Our solution is PCI Compliance certified for data security.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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6. <\/b>Check-in completed!<\/b>\u00a0<\/span><\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Carefully review all the provided details and confirm your check-in. A confirmation screen will appear, and you will receive an <\/span>email confirming your successful check-in<\/b>. The information will be sent to the hotel in advance, <\/span>streamlining your arrival and reducing wait times<\/b> at reception<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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 What do you need for online check-in?<\/span><\/span><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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When completing the online check-in, make sure you have the information of all guests staying (in some countries it may include those over 14 years old).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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To complete the online check-in, you will need:<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\tA valid ID, identity document, or passport. Remember, you can scan your document to auto-fill the form.\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\tAdditional details not found on the documents, such as your email address and phone number, in case that the hotel may require them.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Civitfun\u2019s Online Check-in is a solution that allows hotels and accommodations to digitalize their guest registration process at the beginning of their stay. If your hotel doesn\u2019t yet offer online check-in, keep in mind that having digitalized processes is now essential to comply with regulations and free up time from manual tasks. This way, your […]<\/p>\n","protected":false},"author":2,"featured_media":3076,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-3035","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-legal-en"],"yoast_head":"\nHow does Civitfun's Online Check-in work? - Civitfun<\/title>\n<meta name=\"description\" content=\"Don't you know yet how Civitfun's Check-in Online works? 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