{"id":6886,"date":"2026-07-14T10:27:30","date_gmt":"2026-07-14T08:27:30","guid":{"rendered":"https:\/\/www.civitfun.com\/blog\/?p=6886"},"modified":"2026-07-14T10:42:37","modified_gmt":"2026-07-14T08:42:37","slug":"melia-success-story","status":"publish","type":"post","link":"https:\/\/www.civitfun.com\/blog\/en\/melia-success-story\/","title":{"rendered":"Civitfun x Meli\u00e1 Hotels International: scaling digital check-in"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6886\" class=\"elementor elementor-6886\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8fbafd e-flex e-con-boxed e-con e-parent\" data-id=\"a8fbafd\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6711b53 elementor-widget elementor-widget-text-editor\" data-id=\"6711b53\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"OutlineElement Ltr SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-weight: 400;\"><p class=\"Paragraph SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 14px 0px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span class=\"TextRun SCXW5973167 BCX8\" lang=\"ES-ES\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Meli\u00e1 <\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">Hotels<\/span><span class=\"NormalTextRun SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> International, one of the world&#8217;s leading hotel companies, began its collaboration with Civitfun with the goal of modernising the check-in process and eliminating paper dependency at the front desk.<br \/><br \/><\/span><\/span><\/p><\/div><div class=\"OutlineElement Ltr SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-weight: 400;\"><p class=\"Paragraph SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span class=\"TextRun SCXW5973167 BCX8\" lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 14pt; line-height: 26.7375px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SpellingErrorV2Themed SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">Discover the transformation first-hand<\/span><\/span><\/p><\/div><p><span class=\"TextRun SCXW5973167 BCX8\" lang=\"ES-ES\" style=\"background-color: transparent; color: windowtext; font-weight: 400; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"ES-ES\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW5973167 BCX8\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Learn how Meli\u00e1 Hotels International <\/span><\/span>has digitised check-in across hundreds of hotels and the impact it has had on guest experience, operational efficiency, and data management through the testimony of its teams.<\/p><p>This success story was developed in collaboration with <b>Hosteltur<\/b>, which produced and published the interview <a href=\"https:\/\/www.hosteltur.com\/177219_la-estrategia-de-melia-hotels-international-para-digitalizar-el-check-in-en-los-hoteles.html\"><b><u>on its channel<\/u><\/b><\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a153314 elementor-widget elementor-widget-video\" data-id=\"a153314\" data-element_type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=-DAPNxRHq68&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7cb286 elementor-widget elementor-widget-text-editor\" data-id=\"d7cb286\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-weight: 400;\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 14pt; line-height: 26.7375px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">\u00a0<\/span><\/span><\/p><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-variant-ligatures: none !important; font-size: 14pt; line-height: 26.7375px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">Less paperwork, more time for guests\u00a0<\/span><\/span><\/p><\/div><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: #000000; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; font-size: 12px; font-weight: 400;\"><p><span lang=\"EN-US\" style=\"font-weight: 400; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; background-color: transparent; color: windowtext; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\">Before <span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">implementation, the check-in process relied heavily on paper documentation and manual procedures, creating administrative workload, increasing the risk of errors and delivering an experience that was no longer aligned with modern guest expectations.<\/span> <\/span><\/p><p><span lang=\"EN-US\" style=\"font-weight: 400; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; background-color: transparent; color: windowtext; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\"><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">In addition, guest enrollment in<\/span><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">\u00a0<strong>Meli\u00e1Rewards<\/strong><\/span><span lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\">, consent management, and regulatory compliance presented further challenges.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:210,&quot;335559739&quot;:210,&quot;335559740&quot;:300}\">\u00a0<br \/><br \/><\/span><\/span><\/span><\/p><\/div><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr; color: #000000; font-size: 12px;\"><div style=\"font-weight: 400; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span style=\"font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif;\"><span style=\"font-size: 18.6667px; font-variant-ligatures: none;\"><b>A simple implementation with global impact<\/b><\/span><\/span><\/p><\/div><div style=\"font-weight: 400; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\">Thanks to <\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">Civitfun\u2019s<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> Push Paperless solution,<\/span><\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> Meli\u00e1 fully <\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">digiti<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">s<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">ed<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> the front-desk check-in process through <\/span><\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\">preconfigured tablets<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"> and a<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"> plug-and-play deployment model.<\/span><\/p><p><span lang=\"EN-US\" style=\"font-weight: 400; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; background-color: transparent; color: windowtext; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; font-style: italic; line-height: 22.5px; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px;\" xml:lang=\"EN-US\" data-contrast=\"auto\">The solution includes <\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\">digital signature <\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px;\" xml:lang=\"EN-US\" data-contrast=\"auto\">capabilities, <\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\">AI-powered document scanning<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px;\" xml:lang=\"EN-US\" data-contrast=\"auto\">, and structured data capture directly<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\"> integrated with the PMS<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px;\" xml:lang=\"EN-US\" data-contrast=\"auto\">. It has also evolved to support emerging technologies, including Spain\u2019s <strong>MiDNI digital identity QR code<\/strong>.<\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-weight: bold;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"><br \/><br \/><\/span><\/span><\/span><\/p><\/div><div style=\"font-weight: 400; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px 0px 10.6667px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span style=\"font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif;\"><span style=\"font-size: 18.6667px; font-variant-ligatures: none;\"><b>Fewer aministrative tasks, more value for the business<\/b><\/span><\/span><\/p><\/div><div style=\"font-weight: 400; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p><span lang=\"EN-US\" style=\"font-weight: 400; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; background-color: transparent; color: windowtext; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\">Digitalisation <\/span><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">has significantly reduced administrative work, <\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">minimi<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">s<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; background-position: 0px 100%; background-repeat: repeat-x; border-bottom: 1px solid transparent;\">ed<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> errors, and enabled staff to focus on higher-value activities such as guest service and revenue generation.<\/span><\/span><\/p><div style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\"><p style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 14px 0px; padding: 0px; user-select: text; overflow-wrap: break-word; vertical-align: baseline; font-kerning: none; background-color: transparent; color: windowtext;\"><span lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\">Adoption has been particularly strong in the most recent rollouts in the Dominican Republic, where digital check-in<\/span><span lang=\"EN-US\" style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; font-weight: bold; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> is now used for <\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\">nearly 90%<\/span><span style=\"-webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text;\"> of arrivals.<\/span><\/span><\/p><\/div><p><span lang=\"EN-US\" style=\"font-weight: 400; font-family: Montserrat, Montserrat_EmbeddedFont, Montserrat_MSFontService, sans-serif; background-color: transparent; color: windowtext; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px; font-variant-ligatures: none !important;\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span lang=\"EN-US\" style=\"background-color: transparent; color: windowtext; letter-spacing: 0px; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; font-size: 10.5pt; line-height: 22.5px;\" xml:lang=\"EN-US\" data-contrast=\"auto\">In addition, improved data quality and reliability have supported both regulatory compliance and guest acquisition initiatives.<\/span><\/span><\/p><\/div><div style=\"font-weight: 400; font-family: 'Segoe UI', 'Segoe UI Web', Arial, Verdana, sans-serif; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; margin: 0px; padding: 0px; user-select: text; clear: both; cursor: text; overflow: visible; position: relative; direction: ltr;\">\u00a0<\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfdeae8 elementor-blockquote--skin-border elementor-blockquote--button-color-official elementor-widget elementor-widget-blockquote\" data-id=\"cfdeae8\" data-element_type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<i style=\"\">\u201cIt\u2019s not about digitising for the sake of digitising, but about optimising critical front-office processes, improving the experience for both guests and staff and reducing operational workload. 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